Member Stories

My husband, Chris, and I wanted to refinance our mortgage. Interest rates were very low, so it seemed like a good time to make some inquiries. The first lender we contacted was the Maui County Federal Credit Union. We had been members since 1993 and had loans with them in the past.

Throughout the years my Maui County Federal Credit Union ‘ohana has not only supported me, but my son as well – to learn and grow and be better people. During the middle of the pandemic, I was able to get a mortgage with Maui County FCU to help me purchase my first home. I never imagined that I could be a homeowner on my own at my age. With education and continuous encouragement, I was able to achieve my dream of owning my own home.

My husband Seth and I moved away from Maui when we were 18, in hopes of one day moving back when we could support ourselves as adults. Seth joined the Army and I went to college, and after 15 years we were able to move back to Maui in 2016. After several years of being back on island we realized we really needed to establish an account with a local bank.

Becoming a member at the Maui County Federal Credit Union back in 2013 was like finding a light in a dark tunnel. I almost suffered from a PTSD associated from financial institutions. I banked with some of the more popular ones, that never came to my aid when I needed them the most. I never lived a lavish lifestyle and was always conservative with my spending habits, but there were many times that life threw me a curve ball and I needed a financial life line.

New member, Cecile Powell, shares her recent experience, “La'akea is a loan specialist at the Maui County Federal Credit Union. He was a tremendous help, and I am very thankful. I have always been intimidated by the idea of a credit card or loan; and oblivious on how to establish credit. As a result, I am what folks call a "credit ghost".